Buying a PS5 is like a game of patience: the previous stocks of the individual dealers were sold in no time. If you wanted to order a PlayStation 5, you had to be quick - and complete the purchase quickly. However: since the console was released in November 2020, a number of packages have disappeared on the shipping route - and never reached the customer. In addition, there were products damaged in transit. There were also reports that there were randomly assembled items in the supposed PS5 box.
As GamesWirtschaft reports, Amazon.de offers affected customers replacement deliveries. The online retailer has apparently sent e-mails that customers can use to request a PlayStation 5 again. In order to initiate PS5 shipping, users would only have to give permission via a link that the amount of 399 euros or 499 euros can be collected again from Amazon. Amazon then wants to automatically reserve a PS5 console, the customer does not have to reorder. We have already reported on a similar campaign from Amazon UK. (buy now)
The replacement deliveries should leave the warehouse by January 23rd. It is unclear how many customers Amazon has informed - and how many replacement deliveries the online retailer can currently guarantee. The fact that the consoles are to be delivered by January 23rd can also be seen as an indication that retailers are expecting additional deliveries of the PlayStation 5 in the second half of January. As soon as we get more information, you will find out as usual on our website. In our bargain guide we keep you up to date with the latest offers from the gaming world.
As GamesWirtschaft reports, Amazon.de offers affected customers replacement deliveries. The online retailer has apparently sent e-mails that customers can use to request a PlayStation 5 again. In order to initiate PS5 shipping, users would only have to give permission via a link that the amount of 399 euros or 499 euros can be collected again from Amazon. Amazon then wants to automatically reserve a PS5 console, the customer does not have to reorder. We have already reported on a similar campaign from Amazon UK. (buy now)
The replacement deliveries should leave the warehouse by January 23rd. It is unclear how many customers Amazon has informed - and how many replacement deliveries the online retailer can currently guarantee. The fact that the consoles are to be delivered by January 23rd can also be seen as an indication that retailers are expecting additional deliveries of the PlayStation 5 in the second half of January. As soon as we get more information, you will find out as usual on our website. In our bargain guide we keep you up to date with the latest offers from the gaming world.