During the last meeting with the shareholders of the Polish software house, Nowakowski returned to the issue of Cyberpunk refunds promised to console users due to the serious optimization problems identified at launch on PS4 and basic Xbox.
The executive of CD Projekt RED explains that "Microsoft and Sony have their own refund policies for every product that is launched digitally on their stores. Although in several press articles I have read that this process is changed only for us. , actually it is not true: these policies are in place for everyone and always have been, there are no specific plans for us. Anyone who has purchased a game on the PlayStati stores on or Xbox can ask for a refund but this can only happen if certain parameters are respected, which are usually related to time, use and the like. Our procedure with Microsoft and Sony for Cyberpunk 2077 is no different from that of any other title launched on one of these stores ".
Also in the light of these statements, which underline that the Polish company cannot intervene in any way on the decision-making process related to the Sony and Microsoft refund policy for games purchased on PS4 and Xbox One, objectively we are unaware of the real purposes of the recent press release that heralded the departure of an extended refund program on consoles and the opening a special communication channel (via email) to allow fans to receive further explanations from the same European company.