The PlayStation Store does not offer a real well-regulated refund system, as happens for example on Steam, but in exceptional cases it has never denied the re-credit of the amount spent. What is happening with Cyberpunk 2077 seems to fall right among those cases.
As we highlighted in our special, the PS4 version of Cyberpunk 2077 has numerous problems: in addition to the bugs that also afflict other versions of the game , offers low resolution and noticeable frame rate drops that compromise playability. CD Projekt RED is aware of the situation and is already working on improving the experience - hotfix 1.04 for Cyberpunk 2077 was recently released - but less patient gamers are already requesting a refund of the amount spent directly from Sony, as it emerges. in a popular Reddit topic.
The creator of the discussion claims that he was able to get a refund despite having already passed the two hours of play, even if the operation was not smooth. He had to wait an hour before he could speak to a manager, but he finally succeeded. The employee she spoke to confessed that she had already received other refund requests prior to hers, and that Sony is going to complain to CD Projekt RED for the state in which it released the game (please take this information with the calipers).
In the Reddit topic, linked at the bottom, there are many other testimonies of players who have managed to obtain the re-credit, many of whom have had to insist in order to assert their reasons. Alongside them, however, there are many others whose request has been refused. According to one user, it depends a lot on the manager answering the phone.
As we highlighted in our special, the PS4 version of Cyberpunk 2077 has numerous problems: in addition to the bugs that also afflict other versions of the game , offers low resolution and noticeable frame rate drops that compromise playability. CD Projekt RED is aware of the situation and is already working on improving the experience - hotfix 1.04 for Cyberpunk 2077 was recently released - but less patient gamers are already requesting a refund of the amount spent directly from Sony, as it emerges. in a popular Reddit topic.
The creator of the discussion claims that he was able to get a refund despite having already passed the two hours of play, even if the operation was not smooth. He had to wait an hour before he could speak to a manager, but he finally succeeded. The employee she spoke to confessed that she had already received other refund requests prior to hers, and that Sony is going to complain to CD Projekt RED for the state in which it released the game (please take this information with the calipers).
In the Reddit topic, linked at the bottom, there are many other testimonies of players who have managed to obtain the re-credit, many of whom have had to insist in order to assert their reasons. Alongside them, however, there are many others whose request has been refused. According to one user, it depends a lot on the manager answering the phone.