Here are some testimonials published on Reddit among the various received, obviously this does not mean that all those who have booked PS5 from Unieuro have had problems.
Ugyz98: "I made an account on reddit just to share my experience and my disdain for this absurd situation. Ps5 pre-ordered on September 17th by unieuro, paid by credit card and no minimum information received after the order confirmation email. I try to call customer support for an entire afternoon and they answer the 52nd call. They can't tell me anything except that the order is confirmed but they give at the terminal they cannot give me information on the physical state of my package, that there is no number I can call for more information and that I can only wait. "
K0Til0: "I am in the same situation as you too, I paid by credit card on September 17th and gives no more news .. on the app my order was always confirmed but nothing."
| no comment."
We remain available to the chain for any clarifications on the matter and we invite you to leave us your experience in the space below, always using civil and polite tones.